Terms & Policies

Last updated: 13 October 2026

1. About Us

This website is operated by Headland Roofing Ltd, referred to in these terms as “we”, “us” or “our”.

Our contact details are:

Headland Roofing Ltd
2 King Mark House, Stret Constantine, Newquay, England, TR7 1GF
Email: info@headlandroofing.co.uk
Website: www.headlandroofing.co.uk

These terms govern your use of our website. By accessing or using this website, you agree to these terms.

2. Use of This Website

This website provides information about Headland Roofing Ltd, our roofing services and how to contact us.

You agree to use this website lawfully and not to misuse it, attempt to gain unauthorised access to its systems, introduce malicious software or interfere with its operation.

We reserve the right to update, amend or remove website content at any time.

3. Website Information

We make reasonable efforts to ensure that the information on this website is accurate and up to date. However, the content is provided for general information only and may not cover every circumstance or project requirement.

Descriptions of our roofing services, materials and installation methods are intended as a general guide. The suitability, availability and specification of any particular service will depend on the individual project.

You should contact us for advice and a quotation specific to your requirements before making decisions about roofing work.

4. Quotations and Roofing Services

This website does not provide online purchasing or payment facilities. Submitting an enquiry through the website does not create a contract for roofing services.

Any quotation, proposed work, price, specification, timescale or guarantee will be subject to the details agreed directly between Headland Roofing Ltd and the customer.

A contract for roofing work will only be formed when the relevant terms have been agreed between the parties.

5. Intellectual Property

Unless otherwise stated, the content on this website, including text, photographs, graphics, branding and other materials, belongs to Headland Roofing Ltd or is used with permission.

You may view and print content for your personal, non-commercial use. You must not reproduce, distribute, modify or commercially exploit website content without obtaining appropriate permission, except where permitted by law.

6. External Links

This website may contain links to third-party websites for information or convenience. We do not control these websites and are not responsible for their content, availability, security or privacy practices.

Visiting an external website is at your own discretion and subject to its own terms and policies.

7. Website Availability

We aim to keep this website available and functioning correctly. However, we do not guarantee uninterrupted access and may temporarily suspend or restrict access for maintenance, updates or technical reasons.

8. Limitation of Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.

To the extent permitted by law, we are not responsible for losses arising solely from reliance on general website information that has not been confirmed as suitable for your particular circumstances.

9. Privacy and Cookies

Our collection and use of personal information are explained in our Privacy Policy. Information about cookies and similar technologies is provided in our Cookie Policy.

10. Changes to These Terms

We may update these terms from time to time. The latest version will be published on this website with the updated revision date.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory legal rights that apply.

12. Contact Us

If you have any questions about these terms or the use of this website, please contact:

Headland Roofing Ltd
Email: info@headlandroofing.co.uk
Address: 2 King Mark House, Stret Constantine, Newquay, England, TR7 1GF

Last updated: 13 October 2026

1. Introduction

Headland Roofing Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit www.headlandroofing.co.uk, contact us about our roofing services or otherwise communicate with our business.

For the purposes of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Headland Roofing Ltd is responsible for the personal information described in this policy.

2. Our Contact Details

Headland Roofing Ltd

2 King Mark House, Stret Constantine, Newquay, England, TR7 1GF

Email: info@headlandroofing.co.uk

If you have any questions about this policy or how we use your personal information, please contact us using the details above.

3. Personal Information We Collect

We may collect the following information, depending on how you interact with us:

• Contact information: Your name, email address, telephone number and postal address.

• Enquiry information: Details of your roofing requirements, property location, project description and any information you include in a message.

• Project information: Where relevant, photographs, documents or other details you provide to help us assess a potential roofing project.

• Technical information: Information about your device, browser, IP address and website activity, where collected through website hosting, security systems, cookies or analytics tools.

Please do not send sensitive personal information unless it is necessary for your enquiry.

4. How We Collect Your Information

We may collect personal information when you:

• Complete a contact or enquiry form on our website.

• Email or telephone us.

• Request a quotation or information about our services.

• Provide information or photographs relating to a potential roofing project.

• Visit our website, where technical information is collected automatically.

We may also receive relevant contact information from another person, such as a developer, contractor or property representative, where they contact us on your behalf or in connection with a project.

5. How We Use Your Information

We use personal information where necessary to:

• Respond to enquiries and requests for information.

• Discuss roofing requirements and assess potential projects.

• Prepare quotations and communicate about proposed work.

• Arrange appointments, inspections or site visits.

• Manage our business and maintain appropriate records.

• Maintain website security, troubleshoot technical issues and understand website performance where applicable.

• Meet legal obligations and establish, exercise or defend legal claims where necessary.

We do not operate an online checkout or payment facility through this website.

6. Our Lawful Bases for Processing

Under the UK GDPR, we must have a lawful basis for using personal information. Depending on the circumstances, we may rely on the following:

• Legitimate interests: To respond to relevant business enquiries, administer our operations, maintain website security and promote our services appropriately, where these interests do not override your rights.

• Pre-contractual steps: To take steps at your request before entering into a contract, such as discussing a roofing project or preparing a quotation.

• Legal obligation: Where we must process or retain information to comply with the law.

• Consent: Where you have freely agreed to a particular use of your information and consent is the appropriate lawful basis, such as certain optional cookies or marketing communications.

Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

7. Who We Share Your Information With

We do not sell your personal information.

Where necessary for the purposes described in this policy, we may share information with trusted service providers, such as:

• Website hosting and maintenance providers.

• Email and communications providers.

• Website security or analytics providers, where used.

• Professional advisers, insurers or legal representatives where appropriate.

• Relevant third parties involved in a project, where necessary and lawful.

• Public authorities where disclosure is required by law.

We only share information where appropriate for the relevant purpose. Service providers processing personal data on our behalf should be subject to appropriate contractual and security arrangements.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including any applicable legal, accounting or reporting requirements.

For example, we may retain enquiry correspondence for as long as necessary to respond, follow up on a potential project and maintain an appropriate business record. Records connected with completed work may need to be retained for longer where legal obligations, contractual issues or potential claims make this necessary.

Retention periods depend on the type of information and the circumstances. When information is no longer required, we will take reasonable steps to delete it or securely dispose of it.

9. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No method of internet transmission or electronic storage is completely secure. Although we take reasonable precautions, we cannot guarantee absolute security.

10. International Data Transfers

Some website or communications providers may process information outside the United Kingdom. If personal information is transferred internationally, we will take steps to ensure that the transfer complies with applicable data protection requirements, where these apply.

11. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request erasure of your personal information.

• Request restriction of processing.

• Object to certain processing, including processing based on legitimate interests.

• Request a copy of certain information in a portable format.

• Withdraw consent where processing is based on consent.

• Complain to the Information Commissioner's Office (ICO).

These rights are subject to certain conditions and exceptions under data protection law.

To exercise a right, email info@headlandroofing.co.uk. We may need to verify your identity before responding.

12. Complaints

If you are concerned about how we handle your personal information, please contact us first so we can try to resolve the matter.

You also have the right to complain to the Information Commissioner's Office. Information and contact details are available at www.ico.org.uk.

13. Third-Party Websites

Our website may link to other websites. We are not responsible for their privacy practices or content. You should read the privacy policy of any external website you visit.

14. Changes to This Policy

We may update this policy to reflect changes in our business, website or legal obligations. The latest version will be published on our website.

15. Contact Us

For questions about privacy or personal information, contact:

Headland Roofing Ltd
Email: info@headlandroofing.co.uk
Address: 2 King Mark House, Stret Constantine, Newquay, England, TR7 1GF

Last updated: 13 October 2026

1. About This Policy

This Cookie Policy explains how Headland Roofing Ltd uses cookies and similar technologies on www.headlandroofing.co.uk.

Cookies are small text files stored on your device when you visit a website. They can help a website function correctly, remember preferences, protect against security threats and, where enabled, provide information about how visitors use the website.

2. How We Use Cookies

Depending on the website configuration and the services enabled, our website may use the following categories of cookies.

Strictly Necessary Cookies

These cookies are required for essential website functions, such as security, network management or remembering your privacy preferences. They cannot always be disabled through the website without affecting its operation.

Analytics and Performance Cookies

If analytics tools are installed, these cookies may help us understand how visitors use the website, which pages are visited and whether technical problems occur. This information can help us improve the website.

Functional Cookies

These cookies may remember choices or preferences to provide a more consistent browsing experience.

Advertising and Marketing Cookies

We may use advertising or marketing technologies in the future to measure campaigns or understand engagement with our services. If such technologies are introduced, we will update this policy and obtain consent where required.

The categories above describe possible uses. They do not confirm that every category is currently active on our website.

3. Consent to Cookies

Cookies and similar technologies that are not strictly necessary generally require your consent before they are stored or accessed on your device, subject to applicable legal exceptions.

Where required, our website will provide a mechanism to accept or reject optional cookies. You should be able to change your preferences after your initial choice.

Rejecting optional cookies should not prevent you from accessing the main information about our roofing services.

4. Third-Party Cookies

Some features or services provided by third parties may place cookies or use similar technologies. These could include website analytics, embedded maps, video content or other integrated services, if installed.

Third-party providers may process information in accordance with their own privacy policies. We recommend reviewing their policies where relevant.

5. Managing Cookies Through Your Browser

Most web browsers allow you to view, block or delete cookies through their settings.

Please be aware that blocking all cookies may affect the operation of some websites and their features. Browser controls do not necessarily replace the need for a website to obtain consent where legally required.

6. Changes to This Cookie Policy

We may update this policy when our website, its functionality or applicable legal requirements change. The latest version will be published on this page.

7. Contact Us

If you have questions about our use of cookies, please contact:

Headland Roofing Ltd
Email: info@headlandroofing.co.uk
Address: 2 King Mark House, Stret Constantine, Newquay, England, TR7 1GF

Last updated: 13 October 2026

1. Our Commitment to Data Protection

Headland Roofing Ltd is committed to handling personal information responsibly and in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We recognise the importance of protecting the privacy, security and rights of individuals who contact us, enquire about our roofing services or otherwise interact with our business.

2. Personal Data We Handle

In the course of operating our business, we may handle names, contact details, enquiry correspondence, property or project information, photographs supplied by customers and relevant technical information collected through our website.

We aim to collect only information that is reasonably necessary for the purpose for which it is required.

3. Our Data Protection Principles

When handling personal information, we aim to ensure that it is:

• Lawfully and transparently processed: Used for clear and legitimate purposes.

• Purpose limited: Collected for specified purposes and not used incompatibly with those purposes.

• Relevant and proportionate: Limited to the information necessary for the task.

• Accurate: Kept accurate and corrected where appropriate.

• Retained appropriately: Kept only for as long as necessary, subject to legal requirements.

• Secure: Protected against unauthorised access, loss, destruction or disclosure.

4. Lawful Processing

We identify an appropriate lawful basis for processing personal information, depending on the circumstances. This may include legitimate interests, taking steps at an individual's request before entering into a contract, complying with a legal obligation or obtaining consent where appropriate.

Further details are provided in our Privacy Policy.

5. Security and Confidentiality

We take reasonable measures to safeguard personal information. Access should be limited to people and service providers who need the information for legitimate business purposes.

Where appropriate, we use suitable security measures and contractual arrangements with third-party service providers.

6. Individual Rights

Individuals may have rights to access, correct, erase or restrict the use of their personal information, as well as other rights under applicable data protection law.

Requests relating to personal information can be sent to info@headlandroofing.co.uk. We will assess and respond to requests in accordance with the applicable legal requirements.

7. Data Breaches

If we become aware of a personal data breach, we will assess the incident and take appropriate steps to contain it, investigate its cause and reduce the risk of further harm.

Where legally required, we will notify the Information Commissioner's Office and affected individuals within the applicable time limits.

8. Cookies and Website Technologies

Our use of cookies and similar technologies is explained in our Cookie Policy. Where required, we seek consent before using non-essential cookies or similar technologies.

9. Policy Reviews

We review our data protection practices and this policy when necessary to reflect changes in our operations, website or legal obligations.

10. Contact Details

For questions about data protection or to exercise your rights, contact:

Headland Roofing Ltd
2 King Mark House, Stret Constantine, Newquay, England, TR7 1GF
Email: info@headlandroofing.co.uk

You may also contact the Information Commissioner's Office at www.ico.org.uk if you wish to raise a concern about the handling of your personal information.